At shrinkwraps.co.uk, we are committed to delivering your orders quickly, safely, and reliably. This Shipping Policy outlines how we process and deliver your products.
1. Order Processing
- Orders placed before 2:00 PM (UK time) are usually processed the same working day.
- Orders placed after this time, or during weekends/bank holidays, will be processed the next working day.
2. Delivery Options & Timelines
- Standard Delivery (2–3 Working Days): Available across the UK mainland.
- Next-Day Delivery: Available for UK mainland orders placed before the cut-off time.
- Bulk & Pallet Orders: May require additional handling time; our team will inform you if extra time is needed.
Please note: Delivery times are estimates and may vary during peak periods or due to courier delays beyond our control.
3. Shipping Charges
- Delivery costs are calculated at checkout based on order weight and delivery location.
- We occasionally offer free delivery promotions or discounts, which will be advertised on our website.
- Wholesale and distributor orders may have customised delivery arrangements – contact us for details.
4. Tracking Your Order
- Once your order has been dispatched, you will receive a confirmation email containing tracking details.
- You can use this tracking number to follow the status of your delivery.
5. Delivery Restrictions
- We currently deliver across the UK mainland.
- Deliveries to Northern Ireland, Highlands, or remote postcodes may take longer and may incur additional charges.
- International shipping may be arranged on request – please contact us for more information.
6. Damaged or Missing Parcels
- If your order arrives damaged, please notify us within 48 hours of receipt, providing photographs as evidence.
- In the rare event of a lost parcel, we will work with our courier partners to investigate and resolve the issue promptly.