Privacy Policy – shrinkwraps.co.uk

At shrinkwraps.co.uk, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

When you interact with our website, we may collect the following:

• Personal Information: Name, email, phone number, billing & shipping address.
• Payment Data: Processed securely via our payment partners (we do not store credit/debit card details).
• Account Details: If you create an account, we collect your login details.
• Website Usage Data: IP address, browser type, device info, pages visited, and cookies.
• Communications: Messages or queries you send to us via forms or email.

2. How We Use Your Data

We use your information to:

• Process and deliver orders.
• Provide customer service and respond to queries.
• Improve our website, products, and services.
• Send you updates, offers, or promotions (only if you opt in).
• Meet legal or regulatory obligations.

3. Sharing Your Information

We never sell your data. However, we may share it with:

• Service Providers: Payment processors, courier/delivery partners, IT service providers.
• Legal Authorities: If required by law or to prevent fraud.

4. Data Retention

We retain personal data only for as long as necessary to provide our services or comply with legal obligations.

5. Cookies

Our website uses cookies to improve performance, track usage, and personalise your experience. You may manage or disable cookies via your browser settings.

6. Your Rights (Under GDPR)

As a UK/EU customer, you have the right to:

• Access the data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data (subject to legal requirements).
• Restrict or object to certain processing activities.
• Withdraw consent for marketing at any time.
• Request data portability.

For any such requests, please contact us at: [Insert Email Address].

7. Security of Data

We implement strict measures to protect your data from loss, misuse, or unauthorised access. However, no system is 100% secure, and we cannot guarantee absolute protection.

8. Third-Party Links

Our website may include links to third-party sites (e.g., courier tracking, social media). We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.